What This Policy Covers and Why It Applies
When you open an account with us, we collect the information needed to verify your identity, process your deposits through bKash, Nagad, or Rocket, and keep your account secure. This includes your name, mobile number, email address, and transaction records tied to your wallet activity. We
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do not sell your personal data to third parties. Payment data from bKash, Nagad, and Rocket transfers is held only for transaction verification and account reconciliation — it is never shared beyond what your payment provider already processes on their end. We also collect device and
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session data automatically when you access the lobby via mobile browser or app, including your IP address, device type, and session timestamps. This helps us detect unusual access and protect your account. Data retention follows our internal schedule — most account data is held for as
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long as your account remains active, and for a defined period after closure, as required by our operational obligations. Access to this platform and the protections under this policy depend on your local law and eligible region. If you are accessing from outside a supported region,
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some provisions may not apply to you in the same way.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.